| Pricing and Billing |
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| Do I have to pay sales tax? |
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The state of Hawai'i charges merchants a general excise tax on each sale made within the state of Hawai'i. Most merchants pass this tax on to their customers when they ship to Hawai'i.
We're not most merchants! We believe that you always know the price you pay when you shop our site. So we decided to eat your tax so that you can enjoy hassle-free pay-what-you-see shopping throughout the entire site. Go ahead Hawai'i, shop at our store and never worry about the tax!
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| I have a question on my charges. |
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Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance. |
| I need a copy of my receipt/invoice. |
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Click the "My Account / Order Status" link at the top right hand side of our site to print invoices. |
| When will my credit appear on my account? |
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Credits usually take 7-10 business days from the time we receive your item(s). |
| When will my credit card be charged? |
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Your credit card will be charged within 24 hours prior to shipment of your item(s). |